1. Introduction
These Terms and Conditions govern your use of the Artisancraftfurniture website and provide general information about enquiries for custom furniture. A specific project may also be subject to a written quote, specifications and other terms agreed between Artisancraftfurniture and the client. If project-specific documents conflict with these general terms, the project-specific documents apply to the extent of the inconsistency, subject to applicable law.
2. Use of This Website
You may use this website for lawful personal or business purposes connected with learning about our services or making a genuine enquiry. You must not interfere with website operation, attempt unauthorised access, introduce harmful code, misuse forms, copy content in a misleading way or use the website to infringe another person's rights.
3. Services and Custom Furniture
Artisancraftfurniture designs and makes custom furniture and storage solutions for residential and commercial spaces. Because work is tailored, the scope, suitability, dimensions, materials, finish, access requirements and other details must be confirmed for each project. Website photographs and descriptions illustrate the nature of our services but do not create a promise that an identical item, material or result is available.
4. Quotes and Pricing
Prices described as “from” or “starting at” are indicative only and are stated in Australian dollars (AUD). They are not fixed offers for every project. A quote may consider dimensions, design complexity, material availability, finish, hardware, site access, delivery or collection arrangements and other project requirements.
A quote is subject to its stated scope, assumptions, validity period and payment arrangements. Changes to the brief may require a revised quote. Taxes or additional costs will be treated as described in the applicable quote.
5. Orders and Project Specifications
An enquiry or form submission is not an accepted order. A project proceeds only when the parties complete the acceptance steps described in the relevant quote or written communication. Clients are responsible for reviewing names, contact details, dimensions, drawings, material selections, finishes and other specifications before approval. Where dimensions are supplied by a client or third party, their accuracy may affect fit and function.
6. Materials and Finishes
Timber and other natural materials vary in grain, colour, figure, texture, knots and movement. Samples, screens and photographs are indicative and may not exactly represent the finished piece. These natural variations are part of the material rather than uniform manufacturing characteristics. Availability may change, in which case any proposed substitute should be discussed before use.
Finishes can appear different under changing light and may develop with use and exposure. Care information relevant to the selected material or finish should be followed.
7. Changes and Cancellations
Requests to change or cancel a project should be made promptly and in writing. Whether a change or cancellation can be accommodated, and any resulting cost or timing effect, depends on the stage of design, materials ordered, work already performed and the terms of the accepted quote. Nothing in this section limits rights that cannot lawfully be excluded.
8. Delivery and Collection
Delivery, installation or collection arrangements are project-specific and will be confirmed in the applicable quote or correspondence. Clients should disclose access restrictions, stairs, lifts, narrow openings, parking limitations and site conditions that could affect safe handling. Any indicated date is subject to the agreed project documents and circumstances affecting supply or access. No general production or delivery period is promised by this website.
9. Intellectual Property
Unless otherwise agreed in writing, website content—including text, branding, graphics, layouts and original imagery—is owned by or licensed to Artisancraftfurniture and protected by applicable intellectual property laws. You may view and print reasonable extracts for personal evaluation of our services, but may not commercially reproduce, adapt or distribute website content without permission.
Rights in project drawings and custom designs may be addressed in project-specific documents. Providing inspiration material does not authorise infringement of another person's intellectual property.
10. Website Content
We aim to keep website information useful and accurate, but content may be changed and may occasionally contain errors or become outdated. Images may be illustrative, and colours vary between displays. Before relying on information for a project decision, request confirmation relevant to your circumstances.
11. Limitation of Liability
To the extent permitted by law, Artisancraftfurniture is not responsible for indirect or consequential loss arising solely from website use, inability to access the website or reliance on general website content. We do not exclude liability that cannot legally be excluded, and this clause does not alter any non-excludable consumer right.
12. Australian Consumer Law
Our goods and services may come with guarantees, rights and remedies under the Australian Consumer Law and other applicable legislation that cannot be excluded, restricted or modified. Nothing in these terms is intended to limit those rights. Where a remedy can lawfully be limited, the available remedy will be determined in accordance with applicable law and the circumstances.
13. Governing Law
These website terms are governed by the laws applicable in New South Wales, Australia. Subject to any mandatory legal right or jurisdiction, disputes concerning these terms are subject to the courts and tribunals with jurisdiction in New South Wales.
14. Contact Information
Artisancraftfurniture
Unit 1/26 Cosgrove Rd, Enfield NSW 2136, Australia
Phone: +611300766429
Email: artisancraftfurniture@gmail.com